Loading ...
FAQ2021-12-02T17:14:53+00:00

GOOD TO KNOW

Questions & answers

Do you have any questions about our services, your booking or other offers at the Klosterhotel Ettal Ludwig der Bayer?

Find the answers to your questions here.

Is your question not answered here? Or would you like more information? We will be happy to assist you by phone or email!

FREQUENTLY ASKED QUESTIONS

FAQ

Where can I find news about the hotel?2021-05-17T11:19:23+00:00

Current information about the monastery hotel can be found on the page Heavenly Messenger and on Facebook, Instagram or in our newsletter.

Is the monastery hotel run by monks?2021-05-15T11:15:14+00:00

The monastery hotel is an integral part of the Ettaler Klosterbetriebe GmbH, whose managing directors are monks from the monastery. The monastery hotel is managed by Mrs. von Külmer.

Which packages can be booked at the hotel?2021-05-28T14:09:35+00:00

You can find our packages on the page Offers.

Is there a shuttle service?2021-05-02T10:43:28+00:00

The monastery hotel does not offer a shuttle service. We are only a 1-minute walk from the nearest public transport bus stop.

Does the hotel have a swimming pool?2021-05-02T10:42:42+00:00

Our monastery hotel has a panoramic indoor pool, the use of which is included in the inclusive services.

Can I book an additional night?2021-05-17T11:18:28+00:00

Upon request and subject to availability, it is possible to book additional nights.

Can you talk to a monk in the monastery?2021-05-15T11:16:16+00:00

You can arrange an appointment to talk to the monastery's guest priest or another monk through the monastery gate, which is located right next to the basilica.

Can you go into the monastery?2021-05-02T10:41:08+00:00

You can get a glimpse behind the monastery walls during guided tours.

Where is the nearest castle?2021-05-17T11:20:07+00:00

In the middle of the Ammergau Alps, 12 kilometers from the monastery hotel, lies Linderhof Castle, one of the castles of King Ludwig II.

How far is it to the Zugspitze?2021-05-14T15:40:18+00:00

The Zugspitze is about 25 kilometers south of the monastery hotel. You can reach the Zugspitze by car or by public transport by bus and train.

How far is it to the church?2021-05-11T10:47:42+00:00

The church is located in the Ettal monastery complex and is located directly across the street from the Klosterhotel Ettal. It can be easily reached on foot in about 3 minutes.

Is there a bowling alley?2021-05-14T15:49:37+00:00

Our monastery hotel has a bowling alley, which can be reserved subject to availability and for a fee.

Is there a bad weather program?2021-05-17T11:17:32+00:00

There are numerous options in the area around Ettal. From the WellenBerg water park in Oberammergau, the Oberammergau Reptile House, the Oberammergau Museum, the Saulgrub bouldering hall, the Ettal cheese dairy, to a trip to the Glentleiten open-air museum in Großweil.

Did King Ludwig build the hotel?2021-05-15T11:22:57+00:00

No. From the earliest times, monasteries have operated hostels and hospices and taken in guests. Ettal Monastery was no exception. In the 15th century, the monastery built the "Wirtstavern", which over the course of history became our 4**** Ettal Monastery Hotel. The monastery hotel is called "Ludwig the Bavarian" because Emperor Ludwig the Bavarian founded the monastery in 1330.

Is there a hiking guide?2021-05-02T10:40:47+00:00

It is possible to book a hiking guide. Please ask at our reception in advance.

Do you offer a laundry cleaning service?2021-05-14T15:54:30+00:00

In our monastery hotel, a washing machine and dryer room is available for a fee. You also have the option of leaving your laundry at reception and having it cleaned by us for a fee.

Can I buy a voucher at the hotel?2021-05-02T10:41:54+00:00

We would be happy to create an individual voucher for you. You can create a voucher that can be redeemed for all services at the Klosterhotel Ettal. Or you can create a voucher for a specific service, such as a wellness treatment, an overnight stay or an evening meal.

You can find more information here.

Are there massages?2021-05-28T14:15:08+00:00

You can find in our Spa Book beauty and spa treatments (massages) for a fee.

Is there vegetarian food?2021-05-17T11:16:31+00:00

On our menu you will find a selection of Bavarian dishes that are vegetarian.

What is there to eat?2021-05-02T10:44:18+00:00

The food at our monastery hotel includes traditional Bavarian dishes with ingredients from the region.

Which rental equipment is included in my stay?2024-02-28T10:07:54+00:00

As a guest of our monastery hotel, you will be provided with a wellness bag including a bathrobe and sauna towel during your stay. Bath slippers are available free of charge at the hotel reception upon request.

What are the children's prices?2024-02-28T10:11:16+00:00

Children up to 5 years: free/no charge (sleep in parents' bed or in a child's bed)

Children aged 5-11: Incl. breakfast: € 40,00 (in extra bed or sofa bed)

Persons aged 12 and over are considered full-paying guests: Incl. breakfast: € 50,00

Does the monastery hotel have internet access for guests?2021-05-02T10:46:58+00:00

As part of our inclusive services, you can surf the Internet and use our WiFi free of charge during your stay.

Are cultural tours offered?2021-05-02T10:53:29+00:00

On request you can book a guided tour of the Ettal Monastery (basilica, distillery and brewery).

What wellness services are available at the monastery hotel?2022-05-09T11:26:20+00:00

Our monastery hotel has a wellness oasis. This includes a sauna, a steam bath, an infrared area and a tepidarium.
Furthermore, beauty and spa treatments can be booked for a fee.

How far is Oberammergau from Ettal?2022-05-09T11:25:46+00:00

The town centre of oberammergau is located 5 kilometers from the Klosterhotel Ettal. You can reach Oberammergau by car in about 7 minutes, by bike in about 15 minutes and on foot in about 1 hour.

What are the arrival and departure times?2021-05-03T15:17:25+00:00

Your booked room will be ready for occupancy from 16 p.m. on the day of arrival. You can use the room until 11 a.m. on the day of departure. If you have any further questions, our reception team will be happy to help you by phone or email.

Which areas are accessible for pushchairs?2021-12-03T14:25:51+00:00

The following trips are accessible for pushchairs:

• Höhenweg Ettal high trail with views of Ettal Abbey. The Höhenweg Ettal trail takes you from the Klosterhotel Ettal past the cheese factory
• Weidmoos circuit Take the hiking trail (pushchair-accessible) from the Klosterhotel Ettal to the Ettal mill and back
• Bad Bayersoien – Bayersoiener See Lake (circular route). 20 minutes by car from the Klosterhotel Ettal. Nice circuit with barefoot path around the lake.

What are the arrival and departure times?2021-12-03T14:22:12+00:00

Your booked room is ready for occupancy from 4pm on the day of arrival. You can use the room until 11am on the day of departure. If you have any further questions, please do not hesitate to contact our reception team by phone or by Email.

What can you do with a stroller?2021-05-26T08:15:54+00:00

The following excursions can also be undertaken with a stroller:

  • Ettal high trail with a view of the Ettal Monastery. You can reach the high trail from the Ettal Monastery Hotel via the Show dairy
  • Weidmoos Runde: From the Klosterhotel Ettal you can reach the hiking trail (suitable for pushchairs) to Ettal mill and back
  • Bad Bayersoien- Lake Bayersoien (Circular route)., Can be reached by car from the Klosterhotel Ettal in 20 minutes. Beautiful circuit with barefoot path along the lake
Where can I find the latest hotel information?2021-12-03T12:36:56+00:00

The latest information about the Klosterhotel is posted on the Himmelsbote page and on Facebook, Instagram or in our newsletter.

What are the contact details of the monastery hotel?2021-05-03T12:40:00+00:00

Klosterhotel Ettal Ludwig the Bavarian
Kaiser-Ludwig-Platz 10-12
82488 Ettal
Phone: +49 (0) 88 22 - 9150
Email: hotel@kloster-ettal.de

What are the contact details for the Klosterhotel?2021-12-03T14:28:38+00:00

Klosterhotel Ettal Ludwig the Bavarian
Kaiser-Ludwig-Platz 10-12
82488 Ettal
Phone: +49 (0) 88 22 - 9150
Email: hotel@kloster-ettal.de

Where is the monastery hotel located?2021-05-03T14:38:42+00:00

The 4**** Klosterhotel Ettal Ludwig der Bayer in Ettal is located at an altitude of approx. 870 m in a beautiful location between the Ammer and Loisach valleys. You can find more information on our page How to reach us.

Where is the Klosterhotel located?2021-12-03T14:30:30+00:00

The 4**** Klosterhotel Ettal Ludwig der Bayer in Ettal is situated at an altitude of around 870 metres in a beautiful location between the Ammer and Loisach valleys. You can find detailed information on this on our arrivals page.

How can I pay?2021-05-17T11:23:01+00:00

The stay can be paid for on site in cash, with an EC card or with all major credit cards (Mastercard, Visa).

How can I pay?2021-12-03T14:33:44+00:00

The stay can be paid in cash on site, with EC card or with all major credit cards (Mastercard, Visa).

Where can I park?2023-11-14T13:27:49+00:00

The monastery hotel has a modern car park. Depending on availability, you can rent a parking space in the garage (fee: € 10,00/per day). Among other things, there are charging stations that you can use at a reduced rate. 6 charging stations for electric cars (for a fee) and bicycles (free of charge) are installed on the grounds of the monastery hotel and can be used with a charging card.

 

 

Where can I park?2021-12-03T14:34:50+00:00

The Klosterhotel has outdoor parking spaces. Subject to availability, there is also an option to park in the garage (fee: €10.00/per day).

How are the rooms in the monastery hotel equipped?2021-05-14T15:59:28+00:00

Our rooms & suites all have:

  • Flatscreen TV
  • WiFi
  • Safe
  • Phone
  • Hair dryer

We also have rooms for disabled guests. For more information, see here.

What amenities do the rooms at the Klosterhotel include?2021-12-03T14:37:20+00:00

Our rooms and suites all have:

  • Flatscreen TV
  • WiFi
  • Safe
  • Telephone
  • Hair dryer

We also have rooms accessible for handicapped persons. Further information can be found here.

Is the hotel accessible for people with disabilities?2021-05-03T14:39:04+00:00

No, not in principle. Access to the restaurant is barrier-free.

Is the hotel accessible?2022-01-18T16:23:32+00:00

No. Only the entrance to the restaurant is designed to be accessible.

Do I have to pay a tourist tax?2021-05-03T09:32:30+00:00

The tourist tax is currently € 1,50 per day and is charged separately at the end of the trip.

Do I need to pay tourist tax?2021-12-03T14:38:55+00:00

Tourist tax is currently €1.50 per day and is payable separately at the end of the trip.

Is the Klosterhotel run by monks?2021-12-03T12:39:18+00:00

The Klosterhotel is a significant part of the Ettal Klosterbetriebe GmbH and it is managed by the monastery's monks. The Klosterhotel is run by Ms von Külmer.

Which services are included during my stay?2021-12-03T14:41:05+00:00

When you stay overnight at our hotel, you receive many great extras that are already included in the price. Please visit our page Services included for more information.

What services are included during my stay?2021-05-03T14:39:18+00:00

When you stay overnight at our hotel, you will receive many pleasant extras that are already included in the price. For more information, visit our page Services included.

What does the breakfast offer look like at the monastery hotel?2021-05-03T14:39:11+00:00

Our rich breakfast buffet with vitality corner is one of our Services included.

What kind of breakfast do you serve at the Klosterhotel?2021-12-03T14:42:58+00:00

Our generous breakfast buffet with vitality corner is included in our services.

What are the opening hours of the individual areas?2023-05-08T11:15:56+00:00
  • Reception: the reception is available 24 hours
  • Restaurant: daily from 10:00 a.m. to 22:00 p.m.
  • Beauty and spa area: Thursday to Sunday from 10:00 a.m. to 19:00 p.m.
  • Sauna: daily from 15:00 p.m. to 20:00 p.m.
  • Panorama indoor pool: daily from 07:30 a.m. to 21:00 p.m.
  • Cafe 1330: Thursday to Sunday from 10:00 a.m. to 17:00 p.m.
What are the opening hours for communal areas?2023-05-08T11:18:13+00:00
  • Reception: the reception is open 24 hours
  • Beauty and Spa: Thursday to Saturday from 10am – 7pm
  • Restaurant: open daily from 10am – 10pm
  • Sauna: open daily from 3pm – 8pm
  • Panoramic indoor pool: open daily from 7:30am – 9pm
  • Cafe 1330: Thursday to Sunday from 10am to 5pm
Does the monastery hotel have barrier-free rooms?2021-05-03T14:38:56+00:00

The monastery hotel has handicapped-accessible rooms. Unfortunately, there are no completely barrier-free rooms.

Does the Klosterhotel have accessible rooms?2021-12-03T14:46:41+00:00

The Klosterhotel has accessible rooms for handicapped guests. Unfortunately, there are no fully accessible rooms.

What packages can be booked in the hotel?2021-12-03T12:44:36+00:00

Our packages can be found on our Offers page.

Is there a shuttle service?2021-12-03T12:46:56+00:00

The Klosterhotel does not offer a shuttle service. However, we are just a 1-minute walk from the nearest bus stop.

Does the hotel have a swimming pool?2021-12-03T15:07:00+00:00

Our Klosterhotel has a panoramic indoor pool and its usage is included in the price.

Can I book an additional night?2021-12-03T12:49:56+00:00

Additional nights can be booked upon request and subject to availability.

Can I speak to a monk in the monastery?2021-12-03T12:51:32+00:00

Meetings with the monastery's host father or another monk can be arranged over the monastery gates, which are situated next to the basilica.

What are the monastery hotel’s cancellation policy?2024-02-28T10:13:43+00:00

Our cancellation conditions can be found in the General Terms and Conditions under the point Withdrawal of order/Cancellation by the customer.

Cancellations can be made free of charge up to seven days before arrival. After seven days, we charge a cancellation fee of 80% of all booked services.

We recommend travel cancellation insurance.

What are the terms of cancellation for the Klosterhotel?2021-12-03T14:49:05+00:00

Our terms of cancellation can be found in the T & Cs under the section Booking cancellation/cancellation by the customer.

Can I enter the monastery?2021-12-03T12:52:46+00:00

You can take a guided tour beyond the monastery walls.

Where is the nearest castle?2021-12-03T12:54:00+00:00

Linderhof Palace is situated in the heart of the Ammergau Alps, 12 kilometres from the Klosterhotel, and is one of the palaces built by King Ludwig II.

How far is it to the Zugspitze summit?2021-12-03T12:55:23+00:00

The Zugspitze is around 25 kilometres south of the Klosterhotel. You can reach the Zugspitze by car. Alternatively, you can get there by bus or train.

How far is it to the church?2021-12-03T12:57:39+00:00

The church is situated in the Ettal monastery grounds and is situated on the opposite side of the road to the Klosterhotel Ettal. It can be easily reached on foot in around 3 minutes.

Is there a bowling alley?2021-12-03T12:59:03+00:00

Our Klosterhotel has a bowling alley which can be booked subject to availability and for a surcharge.

Is there a bad weather program?2021-12-03T13:00:26+00:00

There are plenty of activities around Ettal. The WellenBerg pool in Oberammergau, the Oberammergau reptile house, the Oberammergau Museum, the bouldering hall in Saulgrub, the Ettal cheese factory and trips to the Glentleiten open-air museum in Großweil.

Was the hotel built by King Ludwig?2021-12-03T13:01:48+00:00

No. From very early on, monasteries have been running hostels and hospices with guests. This includes the Ettal Abbey. In the 15th century, the monastery built a tavern which has now become the 4**** Klosterhotel Ettal. The Klosterhotel bears the name 'Ludwig der Bayer' since the monastery was founded by Emperor Ludwig der Bayer in 1330.

Is a mountain guide available?2021-12-03T13:03:16+00:00

There is an option to book a mountain guide. Please enquire at our reception in advance.

Do you offer a laundry service?2021-12-03T13:04:32+00:00

A laundry room with washing machines and dryers is available at the Klosterhotel for a surcharge. You also have the opportunity to hand your laundry to reception and we will clean it for you for a surcharge.

Can I obtain a voucher for the hotel?2021-12-03T13:06:56+00:00

We would be happy to provide you with a personalized voucher. We can either create a voucher that is redeemable for all services at the Klosterhotel Ettal, or we can provide a voucher for a specific service, such as a spa treatment, overnight stay or evening meal.

Further information can be found here.

Are massages available?2021-12-03T13:07:54+00:00

You can book beauty and spa treatments (massages) in our spa oasis for a surcharge.

Do you provide vegetarian food?2021-12-03T13:10:31+00:00

Our menu includes a selection of vegetarian Bavarian dishes.

What type of food do you serve?2021-12-03T13:12:07+00:00

The meals served at the Klosterhotel include typical Bavarian dishes with local ingredients.

What rental equipment is included in my stay?2024-02-28T10:08:19+00:00

As a guest staying at our Klosterhotel, you will receive a spa bag including bathrobe and sauna towel for use during your stay. Bathing slippers are available free of charge upon request at the hotel reception.

What are the children’s rates?2024-02-28T10:11:39+00:00

Children under 5: free/no charge (sleeping in parent's bed or cot)

Children aged 5-11: Includes breakfast: €40.00 (additional bed or sofa bed)

Persons aged 12 and over are full-paying guests: Includes breakfast: €50.00

Does the Klosterhotel provide internet access for its guests?2021-12-03T13:17:39+00:00

Our services include free internet access during your stay.

Do you offer cultural tours?2021-12-03T13:19:30+00:00

Upon request, you can book a tour of Ettal Abbey (Basilica, distillery and brewery).

Is it possible to do sports in the monastery hotel?2021-05-03T09:26:54+00:00

During your stay at the monastery hotel, you can use our fitness room free of charge.

Are there any sports facilities at the Klosterhotel?2021-12-03T14:50:43+00:00

You can use our fitness room free of charge during your stay at the Klosterhotel.

Can I rent a bike?2021-05-03T09:27:15+00:00

At our monastery hotel you can rent bicycles for a fee and subject to availability. Please contact our reception team by phone or email.

Can I hire a bike?2021-12-03T14:51:45+00:00

You can hire bikes for a surcharge and subject to availability. Please contact our reception team by phone or email.

Can I bring my pet?2024-02-28T10:24:58+00:00

If you would like to bring your dog with you during your stay, please discuss this with us before your arrival so that we can plan your room accordingly. There is an additional charge of €14,00 per pet per night for bringing a pet. Thank you for your understanding that your pet is not allowed in our wellness oasis or the breakfast buffet area.

Does the hotel have an elevator?2021-05-14T16:00:27+00:00

The hotel has three elevators at different locations throughout the building, which can reach every floor.

Does the hotel have an elevator?2021-12-03T14:53:58+00:00

The hotel has three elevators in various areas of the building that provide access to all floors.

Can I bring my pet?2024-02-28T10:25:41+00:00

If you would like to bring your dog with you during your stay, please let us know before your arrival so we can plan the room accordingly. If you bring a dog with you, the additional expense will be charged at €12.00 per night and per pet. Please note that pets are not permitted in the spa and breakfast buffet area.

What solutions do you offer for food intolerances?2022-05-11T08:23:39+00:00

If you have special dietary requirements, such as vegan diet, allergies, food intolerances or other health problems, our kitchen team will be happy to prepare a delicious alternative menu as part of your half-board. Please inform us directly by phone or email when booking your stay.

Do you cater for dietary requirements?2021-12-03T14:55:26+00:00

Our chefs will be happy to whip up a tasty, alternative menu that caters for vegans, allergy-sufferers, guests with intolerances and any other dietary requirements as part of a half-board stay. Please inform us directly by telephone or email when booking your stay with us.

What equipment does the Klosterhotel provide for babies and toddlers?2021-12-03T14:57:03+00:00

Rooms can be furnished with a cot and children's bedding upon request. High chairs are provided in the restaurant.
Please do not hesitate to contact reception if you have any questions.

What facilities are available in the monastery hotel for babies and toddlers?2021-05-03T09:28:27+00:00

The rooms can be equipped with a baby cot and baby bedding upon request. A high chair is available in the restaurant.
If you have any questions, please contact our reception.

Does the monastery hotel also have allergy-friendly rooms?2021-05-03T09:29:02+00:00

All rooms are equipped with encasing covers (allergy covers) for the mattresses. Some of the rooms have wooden floors. And allergy-friendly bed linen can be provided on request. If you have any questions, please do not hesitate to contact our reception at any time.

Does the Klosterhotel have hypoallergenic rooms?2021-12-03T14:58:18+00:00

All rooms are fitted with hypoallergenic mattress coverings. Some rooms have wooden floors. Hypoallergenic bedlinen is available upon request. Please do not hesitate to contact reception if you have any questions.

What spa services does the Klosterhotel offer?2021-12-03T14:59:44+00:00

Our monastery hotel has a spa oasis. This includes a sauna, steam bath, infrared area and tepidarium.
Beauty and spa treatments can also be booked for an additional fee.

I am travelling alone, is it possible to book a single room?2022-05-11T08:18:58+00:00

Yes, booking a single room is possible. The hotel has 16 single rooms.

I'm travelling solo, are single rooms available?2021-12-03T15:04:16+00:00

Yes, we offer single rooms. The hotel has 16 single rooms.

How far is Oberammergau from Ettal?2021-12-03T15:01:28+00:00

The centre of Oberammergau is 5 kilometres away from the Klosterhotel Ettal. You can reach Oberammergau in 7 minutes by car, approx. 15 minutes by bike and 1 hour on foot.

What are the terms and conditions?2024-10-21T10:25:10+00:00

You can find our general terms and conditions here.

What are the T&Cs?2024-02-28T10:27:40+00:00

Our general terms and conditions can be found here.

Do you offer cancellation insurance?2022-08-22T13:38:30+00:00

Safe Travelling – Cancellation without risk
To be on the safe side, when you have to cancel or interrupt your stay eg due to serious injury resulting from an
accident, unexpected serious illness, unemployment (also within the family) you might be faced with possible financial
risks. For this purpose we recommend the products of our partner ERGO.
Book now >>

Do you offer cancellation insurance?2022-08-22T13:01:15+00:00

Safe holidays – cancellation without risk
To ensure that you are compensated for any financial losses if your vacation is canceled or interrupted due to illness, accident or unemployment - even within the family - we recommend the products of our partner ERGO Reiseversicherung, the market leader among travel insurers in Germany.

Make provisions now and take out travel insurance >>

Your dream holiday

IN THE NATURE & CULTURE HOTEL IN THE AMMERGAU ALPS

Up