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FAQ2023-08-21T10:01:27+00:00

GOOD TO KNOW

FAQs

Do you have any questions about the service, booking or offers of the Klosterhotel Ettal Ludwig der Bayer?

Here you will find answers.

Your question is not listed? Or would you like more information? Then we are of course happy to help you in person, by phone or by email!

FREQUENTLY ASKED QUESTIONS

FAQ

Where can I find news about the hotel?2021-05-17T11:19:23+00:00

Current information about the monastery hotel can be found on the page Heavenly Messenger and on Facebook, Instagram or in our newsletter.

Is the monastery hotel run by monks?2021-05-15T11:15:14+00:00

The monastery hotel is an integral part of the Ettaler Klosterbetriebe GmbH, whose managing directors are monks from the monastery. The monastery hotel is managed by Mrs. von Külmer.

Which packages can be booked at the hotel?2021-05-28T14:09:35+00:00

You can find our packages on the page Offers.

Is there a shuttle service?2021-05-02T10:43:28+00:00

The monastery hotel does not offer a shuttle service. We are only a 1-minute walk from the nearest public transport bus stop.

Does the hotel have a swimming pool?2021-05-02T10:42:42+00:00

Our monastery hotel has a panoramic indoor pool, the use of which is included in the inclusive services.

Can I book an additional night?2021-05-17T11:18:28+00:00

Upon request and subject to availability, it is possible to book additional nights.

Can you talk to a monk in the monastery?2021-05-15T11:16:16+00:00

You can arrange an appointment to talk to the monastery's guest priest or another monk through the monastery gate, which is located right next to the basilica.

Can you go into the monastery?2021-05-02T10:41:08+00:00

You can get a glimpse behind the monastery walls during guided tours.

Where is the nearest castle?2021-05-17T11:20:07+00:00

In the middle of the Ammergau Alps, 12 kilometers from the monastery hotel, lies Linderhof Castle, one of the castles of King Ludwig II.

How far is it to the Zugspitze?2021-05-14T15:40:18+00:00

The Zugspitze is about 25 kilometers south of the monastery hotel. You can reach the Zugspitze by car or by public transport by bus and train.

How far is it to the church?2021-05-11T10:47:42+00:00

The church is located in the Ettal monastery complex and is located directly across the street from the Klosterhotel Ettal. It can be easily reached on foot in about 3 minutes.

Is there a bowling alley?2021-05-14T15:49:37+00:00

Our monastery hotel has a bowling alley, which can be reserved subject to availability and for a fee.

Is there a bad weather program?2021-05-17T11:17:32+00:00

There are numerous options in the area around Ettal. From the WellenBerg water park in Oberammergau, the Oberammergau Reptile House, the Oberammergau Museum, the Saulgrub bouldering hall, the Ettal cheese dairy, to a trip to the Glentleiten open-air museum in Großweil.

Did King Ludwig build the hotel?2021-05-15T11:22:57+00:00

No. From the earliest times, monasteries have operated hostels and hospices and taken in guests. Ettal Monastery was no exception. In the 15th century, the monastery built the "Wirtstavern", which over the course of history became our 4**** Ettal Monastery Hotel. The monastery hotel is called "Ludwig the Bavarian" because Emperor Ludwig the Bavarian founded the monastery in 1330.

Is there a hiking guide?2021-05-02T10:40:47+00:00

It is possible to book a hiking guide. Please ask at our reception in advance.

Do you offer a laundry cleaning service?2021-05-14T15:54:30+00:00

In our monastery hotel, a washing machine and dryer room is available for a fee. You also have the option of leaving your laundry at reception and having it cleaned by us for a fee.

Can I buy a voucher at the hotel?2021-05-02T10:41:54+00:00

We would be happy to create an individual voucher for you. You can create a voucher that can be redeemed for all services at the Klosterhotel Ettal. Or you can create a voucher for a specific service, such as a wellness treatment, an overnight stay or an evening meal.

You can find more information here.

Are there massages?2021-05-28T14:15:08+00:00

You can find in our Spa Book beauty and spa treatments (massages) for a fee.

Is there vegetarian food?2021-05-17T11:16:31+00:00

On our menu you will find a selection of Bavarian dishes that are vegetarian.

What is there to eat?2021-05-02T10:44:18+00:00

The food at our monastery hotel includes traditional Bavarian dishes with ingredients from the region.

Which rental equipment is included in my stay?2024-02-28T10:07:54+00:00

As a guest of our monastery hotel, you will be provided with a wellness bag including a bathrobe and sauna towel during your stay. Bath slippers are available free of charge at the hotel reception upon request.

What are the children's prices?2024-02-28T10:11:16+00:00

Children up to 5 years: free/no charge (sleep in parents' bed or in a child's bed)

Children aged 5-11: Incl. breakfast: € 40,00 (in extra bed or sofa bed)

Persons aged 12 and over are considered full-paying guests: Incl. breakfast: € 50,00

Does the monastery hotel have internet access for guests?2021-05-02T10:46:58+00:00

As part of our inclusive services, you can surf the Internet and use our WiFi free of charge during your stay.

Are cultural tours offered?2021-05-02T10:53:29+00:00

On request you can book a guided tour of the Ettal Monastery (basilica, distillery and brewery).

What wellness services are available at the monastery hotel?2022-05-09T11:26:20+00:00

Our monastery hotel has a wellness oasis. This includes a sauna, a steam bath, an infrared area and a tepidarium.
Furthermore, beauty and spa treatments can be booked for a fee.

How far is Oberammergau from Ettal?2022-05-09T11:25:46+00:00

The town centre of oberammergau is located 5 kilometers from the Klosterhotel Ettal. You can reach Oberammergau by car in about 7 minutes, by bike in about 15 minutes and on foot in about 1 hour.

What are the arrival and departure times?2021-05-03T15:17:25+00:00

Your booked room will be ready for occupancy from 16 p.m. on the day of arrival. You can use the room until 11 a.m. on the day of departure. If you have any further questions, our reception team will be happy to help you by phone or email.

What can you do with a stroller?2021-05-26T08:15:54+00:00

The following excursions can also be undertaken with a stroller:

  • Ettal high trail with a view of the Ettal Monastery. You can reach the high trail from the Ettal Monastery Hotel via the Show dairy
  • Weidmoos Runde: From the Klosterhotel Ettal you can reach the hiking trail (suitable for pushchairs) to Ettal mill and back
  • Bad Bayersoien- Lake Bayersoien (Circular route)., Can be reached by car from the Klosterhotel Ettal in 20 minutes. Beautiful circuit with barefoot path along the lake
What are the contact details of the monastery hotel?2021-05-03T12:40:00+00:00

Klosterhotel Ettal Ludwig the Bavarian
Kaiser-Ludwig-Platz 10-12
82488 Ettal
Phone: +49 (0) 88 22 - 9150
Email: hotel@kloster-ettal.de

Where is the monastery hotel located?2021-05-03T14:38:42+00:00

The 4**** Klosterhotel Ettal Ludwig der Bayer in Ettal is located at an altitude of approx. 870 m in a beautiful location between the Ammer and Loisach valleys. You can find more information on our page How to reach us.

How can I pay?2021-05-17T11:23:01+00:00

The stay can be paid for on site in cash, with an EC card or with all major credit cards (Mastercard, Visa).

Where can I park?2023-11-14T13:27:49+00:00

The monastery hotel has a modern car park. Depending on availability, you can rent a parking space in the garage (fee: € 10,00/per day). Among other things, there are charging stations that you can use at a reduced rate. 6 charging stations for electric cars (for a fee) and bicycles (free of charge) are installed on the grounds of the monastery hotel and can be used with a charging card.

 

 

How are the rooms in the monastery hotel equipped?2021-05-14T15:59:28+00:00

Our rooms & suites all have:

  • Flatscreen TV
  • WiFi
  • Safe
  • Phone
  • Hair dryer

We also have rooms for disabled guests. For more information, see here.

Is the hotel accessible for people with disabilities?2021-05-03T14:39:04+00:00

No, not in principle. Access to the restaurant is barrier-free.

Do I have to pay a tourist tax?2021-05-03T09:32:30+00:00

The tourist tax is currently € 1,50 per day and is charged separately at the end of the trip.

What services are included during my stay?2021-05-03T14:39:18+00:00

When you stay overnight at our hotel, you will receive many pleasant extras that are already included in the price. For more information, visit our page Services included.

What does the breakfast offer look like at the monastery hotel?2021-05-03T14:39:11+00:00

Our rich breakfast buffet with vitality corner is one of our Services included.

What are the opening hours of the individual areas?2023-05-08T11:15:56+00:00
  • Reception: the reception is available 24 hours
  • Restaurant: daily from 10:00 a.m. to 22:00 p.m.
  • Beauty and spa area: Thursday to Sunday from 10:00 a.m. to 19:00 p.m.
  • Sauna: daily from 15:00 p.m. to 20:00 p.m.
  • Panorama indoor pool: daily from 07:30 a.m. to 21:00 p.m.
  • Cafe 1330: Thursday to Sunday from 10:00 a.m. to 17:00 p.m.
Does the monastery hotel have barrier-free rooms?2021-05-03T14:38:56+00:00

The monastery hotel has handicapped-accessible rooms. Unfortunately, there are no completely barrier-free rooms.

What are the monastery hotel’s cancellation policy?2024-02-28T10:13:43+00:00

Our cancellation conditions can be found in the General Terms and Conditions under the point Withdrawal of order/Cancellation by the customer.

Cancellations can be made free of charge up to seven days before arrival. After seven days, we charge a cancellation fee of 80% of all booked services.

We recommend travel cancellation insurance.

Is it possible to do sports in the monastery hotel?2021-05-03T09:26:54+00:00

During your stay at the monastery hotel, you can use our fitness room free of charge.

Can I rent a bike?2021-05-03T09:27:15+00:00

At our monastery hotel you can rent bicycles for a fee and subject to availability. Please contact our reception team by phone or email.

Can I bring my pet?2024-02-28T10:24:58+00:00

If you would like to bring your dog with you during your stay, please discuss this with us before your arrival so that we can plan your room accordingly. There is an additional charge of €14,00 per pet per night for bringing a pet. Thank you for your understanding that your pet is not allowed in our wellness oasis or the breakfast buffet area.

Does the hotel have an elevator?2021-05-14T16:00:27+00:00

The hotel has three elevators at different locations throughout the building, which can reach every floor.

What solutions do you offer for food intolerances?2022-05-11T08:23:39+00:00

If you have special dietary requirements, such as vegan diet, allergies, food intolerances or other health problems, our kitchen team will be happy to prepare a delicious alternative menu as part of your half-board. Please inform us directly by phone or email when booking your stay.

What facilities are available in the monastery hotel for babies and toddlers?2021-05-03T09:28:27+00:00

The rooms can be equipped with a baby cot and baby bedding upon request. A high chair is available in the restaurant.
If you have any questions, please contact our reception.

Does the monastery hotel also have allergy-friendly rooms?2021-05-03T09:29:02+00:00

All rooms are equipped with encasing covers (allergy covers) for the mattresses. Some of the rooms have wooden floors. And allergy-friendly bed linen can be provided on request. If you have any questions, please do not hesitate to contact our reception at any time.

I am travelling alone, is it possible to book a single room?2022-05-11T08:18:58+00:00

Yes, booking a single room is possible. The hotel has 16 single rooms.

What are the terms and conditions?2024-10-21T10:25:10+00:00

You can find our general terms and conditions here.

Do you offer cancellation insurance?2022-08-22T13:01:15+00:00

Safe holidays – cancellation without risk
To ensure that you are compensated for any financial losses if your vacation is canceled or interrupted due to illness, accident or unemployment - even within the family - we recommend the products of our partner ERGO Reiseversicherung, the market leader among travel insurers in Germany.

Make provisions now and take out travel insurance >>

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